Refund policy

Returns

60 Day Returns

We offer a 60 day return window to ensure you are completely happy with your purchase.

Items must be unused, in new condition, and returned in their original packaging.


Free UK Returns

UK customers benefit from free returns.

Simply contact us at care@petitpli.com or Whatsapp and we will generate & provide a returns label.


International Returns

Outside the UK, customers cover return shipping unless we’ve made an error. We’re here to help make the process smooth.

Please contact us at care@petitpli.com or Whatsapp before sending your return so we can guide you through the process.


Refunds

Once your return is received and inspected, we will notify you by email.

Approved refunds are issued to your original payment method.

Shipping costs are non refundable.


Non Returnable Items

  • Gift cards
  • Face masks